Service and Support

Crewsure’s insurance products are underwritten, managed and administered by our network of leading business partners.

Underwriting Services

Underwriting including quotations, policy issuance, administrative and financial accounting is managed by Compass Underwriting which is a trading name of Vivet Limited.  Vivet is a private limited company registered in England (No. 07632781) trades from Suite 214, 75 King William Street, London EC4N 7BE with registered address at 35 Ballards Lane, London, England, N3 1XW.  Vivet Limited is authorised and regulated by the Financial Conduct Authority (FCA Register No. 565079) and is a member of the Managing General Agents' Association. ViVet is a part of the elseco group

Claims Services

Crewsure and their insurers have a wide range of specialist claims providers and assistance companies across the globe. For our marine product, the lead service provider is the Mayfair Group. Mayfair has more than two decades of experience in Expatriate healthcare services and is backed by a team of dedicated professionals committed to providing the very highest level of customer care. Mayfair Consultancy Services Ltd. was established in 1990 and founded by its current Managing Director, Mr. Don Chopra, and current Chief Executive Officer, Mr Michail Chopra. Their international team has over 10,000 providers in 200 countries being accessible 24/7 x 365 days with multi-lingual staff and including medical staff including two full-time Medical Directors.